TERMS AND CONDITIONS
Last updated February 20, 2026
AGREEMENT TO OUR LEGAL TERMS
We're Orlando Nelson, doing business as Wishcasting ("we," "**us**," or "**our**"), a company registered in Czechia at Radlická 571/70, Prague 15000. We operate the website http://www.wishcasting.net (the "**Site**"), as well as any other related products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the "**Services**").
Wishcasting is an online platform offering digital educational products and personalized coaching services. Our materials, including guides, templates, and online courses, are designed to help job applicants prepare for the cabin crew recruitment process at Emirates and other premium airlines.
You can contact us by email at contact@wishcasting.net or by mail to our business address. These Legal Terms constitute a legally binding agreement made between you and Wishcasting. You agree that by accessing the Services, you've read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DON'T AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU'RE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We'll update the "Last updated" date at the top of this document. Your continued use of the Services after such changes constitutes your acceptance of the new Terms. The Services are intended for users who are at least 18 years old. Persons under 18 aren't permitted to use or register for the Services.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. PURCHASES AND PAYMENT TERMS
5. REFUND POLICY
6. MANDATORY TERMS OF PARTICIPATION
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. THIRD-PARTY WEBSITES
10. TERM AND TERMINATION
11. MODIFICATIONS AND INTERRUPTIONS
12. GOVERNING LAW
13. DISPUTE RESOLUTION
14. DISCLAIMER
15. LIMITATIONS OF LIABILITY
16. INDEMNIFICATION
17. USER DATA
18. ELECTRONIC COMMUNICATIONS
19. MISCELLANEOUS
20. CONTACT US
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. PURCHASES AND PAYMENT TERMS
5. REFUND POLICY
6. MANDATORY TERMS OF PARTICIPATION
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. THIRD-PARTY WEBSITES
10. TERM AND TERMINATION
11. MODIFICATIONS AND INTERRUPTIONS
12. GOVERNING LAW
13. DISPUTE RESOLUTION
14. DISCLAIMER
15. LIMITATIONS OF LIABILITY
16. INDEMNIFICATION
17. USER DATA
18. ELECTRONIC COMMUNICATIONS
19. MISCELLANEOUS
20. CONTACT US
1. OUR SERVICES
The information provided when using the Services isn't intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.
2. INTELLECTUAL PROPERTY RIGHTS
We're the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the "**Content**"), as well as the trademarks and logos (the "**Marks**"). Our Content and Marks are protected by copyright and trademark laws. Content is provided "AS IS" for your personal, non-commercial use only.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) you've the legal capacity to comply with these Terms; (2) you're not a minor; (3) you won't access the Services through automated means; (4) you won't use the Services for illegal purposes; and (5) your use won't violate any applicable law.
4. PURCHASES AND PAYMENT TERMS
You acknowledge that all purchases are final. Fees for digital products and coaching must be paid in full and in advance. Failure to complete a payment results in immediate and permanent suspension of access to all materials and lifetime updates, without a refund for amounts already paid. We reserve the right to refuse service to any customer who has previously failed to complete a payment.
5. REFUND POLICY
Digital Products: Because e-books, guides, and online courses provide immediate, irrevocable access, we don't offer refunds for these items. This policy protects our intellectual property.
Coaching Services: Live one-on-one sessions and group simulations are refundable up to 85% of the purchase price, provided you request the refund more than 48 hours before the scheduled start time.
Mandatory Refund Rules: Any eligible refund is subject to these binding conditions:
- 15% Administrative Fee: All refunds are capped at 85% of the original price. The remaining 15% is non-refundable to cover non-recoverable costs including platform fees, payment processor commissions, local taxes, and currency conversion fees incurred during your original transaction.
- Refund Platforms: Refunds must be processed via wise.com or revolut.com. We can't refund via your original payment method because we don't have access to your specific banking details, and compatibility issues often exist between different processors.
6. MANDATORY TERMS OF PARTICIPATION
By purchasing a ticket or booking a session, you agree to these binding terms:
- The "Minimum 6" Rule: Group simulations require at least 6 candidates. If this isn't reached by 72 hours before the start time, the session will be postponed. You'll receive a Priority Credit (credits don't expire) for the next available date.
- Cancellation Policy: You may reschedule for free with more than 48 hours notice. Cancellations made with less than 48 hours notice, or a "No Show," result in the session being forfeited. No refund or credit will be issued as empty seats negatively impact the experience for other candidates.
- Media Consent: All sessions, including group simulations and private one-on-one consultations, are recorded for educational, quality control, and commercial purposes. You grant Wishcasting the irrevocable, worldwide, and perpetual right to use the recording (including your image, video, voice, and name) for future courses, educational products, and promotional materials without compensation.
7. PROHIBITED ACTIVITIES
You agree not to: (1) use the Services for unauthorized commercial endeavors; (2) copy, redistribute, or exploit any portion of our digital products or coaching materials without prior written consent; or (3) record, screen-capture, or transcribe any part of any session. Breach of these terms results in immediate termination of access without a refund and may lead to legal action.
8. USER GENERATED CONTRIBUTIONS
The Services don't allow users to submit or post content.
9. THIRD-PARTY WEBSITES
We aren't responsible for any Third-Party Websites accessed through links in our Services. You use them at your own risk.
10. TERM AND TERMINATION
These Terms remain in effect while you use the Services. We reserve the right to deny access to any person for any reason, including breach of these Terms, without notice or liability.
11. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to modify or remove contents of the Services at any time without notice. We won't be liable for any modification, price change, or discontinuance of the Services.
12. GOVERNING LAW
These Legal Terms are governed by the laws of Czechia. You irrevocably consent that the courts of Ostrava shall have exclusive jurisdiction to resolve any dispute.
13. DISPUTE RESOLUTION
You agree to attempt informal negotiation for at least sixty (60) days before initiating arbitration. If unresolved, the dispute will be settled by binding arbitration in English in Ostrava, Czechia.
14. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS BASIS. YOUR USE IS AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW.
15. LIMITATIONS OF LIABILITY
WE WON'T BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. OUR TOTAL LIABILITY IS LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU DURING THE THREE (3) MONTHS PRIOR TO THE CLAIM OR $100.00 USD.
16. INDEMNIFICATION
You agree to defend and hold us harmless from any loss or claim arising out of your use of the Services or breach of these Terms.
17. USER DATA
We'll maintain certain data you transmit for managing the Services. You're solely responsible for the data you provide.
18. ELECTRONIC COMMUNICATIONS
Visiting the Site or sending emails constitutes electronic communications. You consent to receive communications from us electronically and agree that they satisfy any legal requirement for writing.
19. MISCELLANEOUS
These Terms constitute the entire agreement between you and us. Our failure to enforce any right doesn't operate as a waiver. If any part of these Terms is found to be unlawful, that part is severable without affecting the validity of the remaining provisions.
20. CONTACT US
To resolve a complaint or receive further information, please contact:
Orlando Nelson, doing business as Wishcasting
Radlická 571/70
Prague, 15000
Czechia
Email: contact@wishcasting.net
Radlická 571/70
Prague, 15000
Czechia
Email: contact@wishcasting.net